Payment Policy

This Payment Policy describes how payments are processed for orders placed on heydake.com, operated by Dake (Hangzhou) Tools Co., Ltd., 5F, Building 26, Wanyang Industrial Park, Jiande City, Hangzhou, Zhejiang 311600, China.

Accepted Payment Methods

• PayPal (including PayPal balance, linked bank accounts, and major credit/debit cards via PayPal Guest Checkout — Visa, Mastercard, American Express, Discover)
• Additional payment methods may be added from time to time as our checkout options expand

Currency

All transactions are processed in US Dollars (USD). If your card or account is in another currency, your payment provider will apply its own conversion rate.

Billing & Charges

• Your order total includes product price, applicable shipping fees, and any applicable taxes, shown at checkout before you confirm payment
• You authorize the full order amount when you place the order; payment is captured at the time of purchase
• All prices shown on heydake.com are in USD

Payment Security

Payments are processed through PCI-DSS compliant providers. We do not store your full card number on our servers.

Failed Payments

If a payment cannot be authorized, the order will not be confirmed. You may retry with another payment method or contact our support team for assistance.

Refunds

Refunds are issued in accordance with our Returns & Refunds Policy and are credited back to the original payment method, typically within 5–10 business days after the refund is initiated.

Contact

For any billing or payment questions, contact us at support@heydake.com or call +86 153 5509 2192.