Privacy Policy
Last updated: September 8, 2026
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from www.heydake.com (the "Site").
By accessing or using the Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.
1. Information We Collect
We collect information that you provide directly, information collected automatically, and information from third parties.
- Contact information: name, billing and shipping address, email address, phone number.
- Payment information: credit/debit card details, PayPal account information, and other payment data. Full card numbers are processed by our payment processors and are not stored on our servers.
- Order information: products purchased, order history, shipping and delivery details.
- Account information: username, password, and preferences if you create an account.
- Device and usage information: IP address, browser type, operating system, referring URLs, pages viewed, and interactions with the Site.
- Communications: customer service inquiries, reviews, and survey responses.
2. How We Use Your Information
- Process, fulfill, and ship your orders.
- Process payments and prevent fraud.
- Provide customer support and respond to inquiries.
- Send order confirmations, shipping updates, and account notifications.
- Send marketing communications where permitted by law (you may opt out at any time).
- Improve our Site, products, and services.
- Comply with legal obligations and enforce our terms.
3. Sharing Your Information
We may share your information with:
- Service providers: Shopify (hosting and e-commerce platform), payment processors such as PayPal, shipping carriers, email service providers, and fraud-prevention services.
- Business partners: advertising and analytics providers to help us market and improve the Site.
- Legal authorities: when required by law, court order, or to protect our rights, property, or safety.
- Business transfers: in connection with a merger, acquisition, or sale of assets.
4. Cookies and Similar Technologies
We use cookies, pixels, and similar technologies to operate the Site, understand usage, and personalize your experience. You can manage cookie preferences through your browser settings.
5. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Object to or restrict certain processing activities.
- Withdraw consent where processing is based on consent.
- Opt out of targeted advertising and marketing emails.
To exercise these rights, contact us using the information below.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Children's Privacy
The Site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
8. International Transfers
We are based in the United States. Your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate. By using the Site, you consent to such transfers.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top indicates when the policy was last revised. We encourage you to review this page periodically.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: support@heydake.com
Site: www.heydake.com