Returns & Refunds
Returns & Refunds
This policy applies to purchases from heydake.com,
30-Day Return Policy
If you’re not satisfied with your purchase, you may return it within 30 days of delivery for a full refund or exchange.
Return Conditions
- Items must be unused and in original packaging
- Include all original parts and accessories
- Proof of purchase is required
Non-Returnable Items
- Gift cards
- Items marked as final sale
- Used or damaged products not caused by defect
How to Start a Return
Email us at support@heydake.com with your order number and reason for return. We’ll provide a return label and instructions within 1–2 business days.
Refunds
Refunds are issued to the original payment method within 5–7 business days after we receive and inspect the returned item.
Return Shipping Fees
- If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
- If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.