物流政策

## Shipping Policy

**Order Processing**
Orders are processed within 1-2 business days (Monday-Friday, excluding US holidays). You will receive a confirmation email with tracking information once your order ships.

**Shipping Times & Rates (United States)**

| Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5-8 business days | FREE on orders over $35 |
| Standard Shipping (under $35) | 5-8 business days | $5.99 |
| Expedited Shipping | 3-5 business days | $12.99 |

**Order Tracking**
Once your order has shipped, you will receive an email with a tracking number. You can track your package at any time through the link provided.

**Shipping Destinations**
We currently ship to all 50 US states, including APO/FPO addresses. We do not ship to PO Boxes via Expedited Shipping. International shipping is not available at this time.

**Delays & Lost Packages**
If your package is delayed beyond the estimated delivery window, or if tracking shows delivered but you have not received it, contact us within 7 days at caicheng1225@gmail.com and we will investigate with the carrier and resend or refund your order.

**Damaged in Transit**
If your package arrives damaged, please photograph the packaging and product and contact us within 48 hours. We will send a free replacement — no need to return the damaged item.

**Questions?**
Email us anytime: caicheng1225@gmail.com — we respond within 24 hours on business days.